State Farm® Insurance Agent Karen O'Brien

"Karen and her team are efficient and professional and very nice to deal with. After my accident they handled everything so quickly and it took a lot of the stress off of me. We have State Farm for auto and home. Excellent."

"Been working with Dan & Karen for years. Both personal and business policies (10+). They’re responsive, professional, and very detailed in their approach. Highly recommend!"

"I recently worked with Kevin Jewell to obtain some insurance on a vehicle and Kevin was extremely kind and responsive. He got back to me right away with a quote and was very pleasant and helpful. Thank you Kevin!"

"I was shopping for a car insurance and auto and home insurance bundled contacted by Kevin State Farm and after speaking with him I agreed to meet with him and from that point forward we had a great experience he was very helpful and professional thanks so much appreciate all your work"

"Kevin, I wanted to express my sincere appreciation for your outstanding service. You were exceptionally professional, helpful, and responsive throughout the process of setting up my policy. I particularly valued your efficiency and how promptly you processed everything, minimizing back-and-forth communication. Your understanding of the importance of delivering the document as soon as it was available was also greatly appreciated. I look forward to doing business with you again in the future."

"The Karen O’Brien Agency is absolutely wonderful! From the moment I reached out, I felt welcomed, valued, and supported. The entire team operates with a level of professionalism and care that is hard to find these days. I especially want to recognize Dan, who went above and beyond to make my experience smooth and stress-free. Dan was patient, knowledgeable, and incredibly thorough—he took the time to explain everything clearly and made sure I felt confident in my decisions. What impressed me most was not just his expertise, but his genuine kindness and commitment to helping me find the best solutions for my needs. Dan made what could have been a complicated process feel easy, and his attention to detail gave me total peace of mind. It’s clear that he truly cares about his clients, and that speaks volumes about the culture at the Karen O’Brien Agency. Thanks to Dan and the whole team, I left feeling not just satisfied, but genuinely grateful. I highly recommend the Karen O’Brien Agency to anyone looking for exceptional service, trustworthy guidance, and a team that truly puts people first!"

"Karen and her team at State Farm in Wilton are amazing. Karen is compassionate and committed. You can’t ask for a better, more knowledgable insurance agent. When we had major water damage while traveling, she personally came to our home, guided us through the claim, and supported us every step of the way to the end. We switched from another SF agent in Norwalk to Karen, and in hindsight it was a good decision. Karen and her staff are easy to work with, and Dan has answered our calls and messages promptly and thoroughly. If you want peace of mind and an agent who has your back, choose Karen O’Brien."

"Karen and her team mate Kevin deserve high praise for the way they handle our business. Whenever I call with a question, they get me the answers I need. Karen is a great team leader and Kevin provides excellent service and support."

"This is a very responsive, helpful and highly competent insurance office. This is the best insurance agency I have ever dealt with. Thank you. I was with a different agency in Westport that did not know how to properly process paperwork which resulted in me spending hours fixing the errors. I appreciate the difference in knowledge and competency."

"The absolute best! I had been with a prior company for over a decade and didn’t receive the customer service and attention I received in the short time I’ve been with Statefarm. Specifically, Karen Obrien and her team, including Quinnay are top notch. I recently had an unfortunate accident and had to file a claim. They made it so seamless and as painless as possible. Kudos to her team. I recommend Statefarm and Karen Obrien’s team any day of the week. Thanks again for all your help."

"Even though we did not become insured by State Farm at this time, I had a great experience speaking with Quinae. She made sure to understand my situation, coverage needs, and past claims. She was thorough and explained clearly what my options were. I will be sure to reach out to this agency at my next policy renewal date."

"My experience with representative Quinay Woodbury was great. She took her time to make sure all of my policies questions were answered also followed up months later to make sure that everything was ok."

"I worked with Daniel who was incredibly helpful and kind and answered all of my questions. I would absolutely recommend him and the team."

"Karen and her team are always very knowledgeable, helpful and responsive. Highly recommend!"

"Very knowledgeable, nice and prompt! What more could you want? Highly recommend Karen and her staff for your insurance needs."

"Very professional and thoughtful agents. I would highly recommend this agency. Both Daniel and Karen were very informative and helped us with a Landlord policy."

"Best"

"Best pricing and service! Alma is the person to speak to there. She's responsive, super knowledgeable and NICE! She even contacted me on the weekend just to make sure my needs were handled. I have recommended people and will continue to."

"I found John to be very professional in helping me obtain auto, homeowners and umbrella Insurance, transferring from my previous provider. He was patient and explained the steps and information required very thoroughly. I appreciated his attention to detail and prompt service."

"Karen O'Brien and her State Farm team provided us with superior service as we searched for auto and home insurance coverage. Karen and her team are excellent!"

"Great customer service and patience from John at the Wilton office. He skillfully helped me through the process of changing insurance coverage from my previous and unresponsive carrier to State Farm for home, auto and personal liability. Glad to have a local office and agency to do business with. Very happy! Chris"

"This agency is always ready and able to answer my questions and advise me on the next best decision regarding my insurance needs"

"I’ve been a valued customer for the last five years. It’s been nothing but great customer service from them. Today, I had to switch insurance to a new car and assistant Milena helped me out. She quoted me in very short time and had that all fixed within a few minutes. Very grateful to be a valued customer."

"Quinay Woodbury O’Neal was extremely helpful. She contacted the billing department when we were sent a payment demand that was 50 percent over the correct amount. The billing dept however should have waived the $90 penalty given the unfair and deceptive bill they issued this month. Kudos to Quinay. Hoping to receive the corrected bill today."

"I have been using this office for the past couple of years and have been impressed by the speed and professionalism of the staff. In particular, Karen O'Brien and Daniel Mahoney have been very responsive and helpful. I highly recommend!"