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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Dillon

June 16, 2026

5  out of  5
rating by David Dillon
"After moving from Colorado we have been working with Kevin of Karen O'Brian State Farm Insurance to transfer all of our insurance coverage to Connecticut. Kevin has been wonderful with helping us in set up new (and different) home insurance, car insurance and an umbrella policy for liability insurance. He not only helped us with the transfers but also saved us money on several policies. Kevin gave us special help in providing us with billing that showed our names and new address to get our driver licenses. (The Connecticut Dept of Motor Vehicles requires proof of address via bills showing your name and new address.) Thank you Kevin for all of your help!"
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Michelle McEvoy

June 12, 2026

5  out of  5
rating by Michelle McEvoy
"I had a great experience working with Kevin from State Farm. He was very helpful and explained everything to me clearly. Very detailed. I will most certainly recommend Kevin and State Farm to my family and friends."
We responded:
"Thank you Michelle for sharing your experience with our team and recommending us. We truly appreciate you and a 5-star review! ~ Agent Karen O'Brien"
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liv “Artemis Animates” g

June 10, 2026

5  out of  5
rating by liv “Artemis Animates” g
"Kevin was great! Very Helpful."
We responded:
"Thank you Liv for sharing your experience and leaving us a 5-star Google review! "
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Sarah Liguori

June 9, 2026

5  out of  5
rating by Sarah Liguori
"Kevin was so helpful and informative with my car insurance coverage! He made it easy to understand my choices in coverage!"
We responded:
"Thank you Sarah for sharing your experience with our agency. The team works hard to educate on the value of the right coverage. ~ State Farm Agent Karen O'Brien"
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Eric van den Heuvel

June 1, 2026

5  out of  5
rating by Eric van den Heuvel
"Saved thousands on my home/auto bundle. Kevin was detailed, responsive and easy to work with - very happy I made the move to State Farm at Wilton, CT."
We responded:
"So nice to meet you today Eric and thank you for leaving us a 5-star Google review. ~ State Farm Agent Karen O'Brien"
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Saundra in Connecticut

May 8, 2026

5  out of  5
rating by Saundra in Connecticut
"Alma was wonderful.She was patient and walked me through everything. I was shopping around for the same coverage I have always had, but at a lower price and State Farm had it all !!! I am so gratefuI that I found them."
We responded:
"So happy that State Farm could provide the savings you were looking for. Our team strives to educate about coverage and explain the importance of having the right level for you. Thank you Saundra for taking the time to share your experience! ~ Agent Karen O'Brien "
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Anna

May 5, 2026

5  out of  5
rating by Anna
"Great experience with State Farm! Getting a quote for renters insurance was quick and straightforward, and the sign-up process was just as easy. The team was helpful, answered all my questions, and made everything hassle-free. Highly recommend!"
We responded:
"Thank you Anna for taking time to share your experience with our agency. We appreciate you! "
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Lisa Gatto

April 24, 2026

5  out of  5
rating by Lisa Gatto
"I called to transfer my car insurance. Kevin Jewell was amazing. He was professional, efficient and so helpful during lthe whole process. I highly recommend this office and Mr. jewell."
We responded:
"Thank you Lisa for sharing your experience. We are excited that State Farm provided savings and the right coverage. Stop in to meet the team and pick up your swag bag! ~ Agent Karen O'Brien "
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Ruben Hernandez

April 7, 2026

5  out of  5
rating by Ruben Hernandez
"Mandy is awesome she very patient and understanding I was have a bad day and she definitely made it so much better will be recommending people to this State Farm branch they are wonderful"
We responded:
"Thank you Ruben for the 5-star review and know tomorrow will be a better day! ~ Agent Karen O'Brien"
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David Van Steenkiste

April 2, 2026

5  out of  5
rating by David Van Steenkiste
"Very responsive and customer friendly!"
We responded:
"Thank you David for sharing your experience with our agency and giving us a 5-star ⭐️⭐️⭐️⭐️⭐️ review! ~ Agent Karen O'Brien "
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LJL

March 31, 2026

5  out of  5
rating by LJL
"Have to give a shout-out to Kevin at O'Brien State Farm Insurance. I feel that he went above and beyond in keeping me in mind for more than year. He reached out to me with an auto quote that I could not resist. Professional phone manner and ever so pleasant voice. He also tried to reach me a couple of times by phone but didn't "haunt" me. I received his quote via email and then I contacted him. So happy to recommend this office, especially Kevin."
We responded:
"Fantastic! So happy you found State Farm savings with the right coverage. The team will always do their best for our prospects and our current insureds- every day!!"
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Marc Bass

March 27, 2026

5  out of  5
rating by Marc Bass
"Called the office at 4:56 on a Friday and Kevin picked up, he helped me get my car insurance up to date and stayed on the line with me after 5 pm when they would normally be done for the weekend so I wouldn’t be without coverage. Great customer service and overall experience. Have been with this office for years and they are always willing to go the extra step to help."
We responded:
"Thank you Marc for sharing your experience. The team strives to be there for what is needed, even late on a Friday. ☺️ We appreciate you and know you always have a choice. Thank you for choosing State Farm! ~ Karen "
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Marlon Garrido

March 20, 2026

5  out of  5
rating by Marlon Garrido
"Karen and her team are great, want to give a special shout out to Kevin Jewell. He made bundling our policy together easy. His communication and knowledge made this process simple. Thank you, Kevin!"
We responded:
"Congratulations on your new home! Thank you Marlon for sharing your experience with the team. We truly enjoy working with you. ~ Karen"
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Joseph Sheehy

March 17, 2026

5  out of  5
rating by Joseph Sheehy
"Very easy transition to State Farm. I hope its a long lasting relationship."
We responded:
"So happy to have you with State Farm. We will work hard to protect your financial future Joseph. Thank you for the 5-star review. ~ Agent Karen O'Brien "
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Claire Fennessey

March 13, 2026

5  out of  5
rating by Claire Fennessey
"We just switched our insurance back to State Farm after several years elsewhere. Karen has been wonderful to work with as we navigated the switch, working hard to ensure we got the best pricing possible and communicating with me every step of the way."
We responded:
"Grateful you are back with State Farm! We look forward to working together. Thank you Claire for the 5-star review! "
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Diego Chavarro

March 12, 2026

5  out of  5
rating by Diego Chavarro
"Alma and the whole team are great."
We responded:
"Yes they are! Thank you Diego for sharing your experience with our team! "
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Francis Cammarano

March 6, 2026

5  out of  5
rating by Francis Cammarano
"Karen, Dan and the whole team are by far the most knowledgeable, attentive and responsive team I have ever worked with. I couldn’t be happier with the service they always provide."
We responded:
"We truly appreciate the kind words Francis and the 5-star review. The team strives for the highest level of service. Thank you for choosing us and State Farm. "
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BJ Bellock

March 4, 2026

5  out of  5
rating by BJ Bellock
"Kevin proactively reached out to me after a full year had passed. His service and prices were unbeatable. I highly recommend Kevin and his entire agency!"
We responded:
"Great news BJ with State Farm's new lower auto rates you were able to find same or better coverage with savings. Thank you for the shout out to our team. They are exceptional! ~ Agent Karen O'Brien"
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Sundar Ramaswami

February 18, 2026

5  out of  5
rating by Sundar Ramaswami
"Alma was perfect! Courteous, refined, knowledgeable!"
We responded:
"Thank you Sundar for sharing your experience with our team and the five star review! Appreciate you choosing our State Farm agency. ~ Agent Karen O'Brien"
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John Zech

February 17, 2026

5  out of  5
rating by John Zech
"ALMA is fantastic!!!!!"
We responded:
"Thank you John for leaving us a 5-star review! We have a terrific team here to answer your questions and help our insureds! "
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Shyam Giri

February 11, 2026

5  out of  5
rating by Shyam Giri
"Mr Kevin Jewell was great , excellent customer service and save money my auto . Thank you!"
We responded:
"Great news on your auto premium Shyam! Thank you for sharing your experience with the team! "
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Caitlin Cornell

February 10, 2026

5  out of  5
rating by Caitlin Cornell
"Kevin was incredibly helpful and provided a very competitive quote!"
We responded:
"We truly appreciate you sharing your experience with the team. Thank you Caitlin for choosing Karen O'Brien State Farm! "
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Scott Webster

February 6, 2026

5  out of  5
rating by Scott Webster
"Excellent customer care! Kevin is very helpful."
We responded:
"Thank you for sharing you experience with our Amazing team Scott. We appreciate you!! ~ Karen "
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Gabriel Hidalgo

January 30, 2026

5  out of  5
rating by Gabriel Hidalgo
"Fantastic and professional staff 100% recommended"
We responded:
"Thank you Gabriel for sharing your experience and leaving us a 5-star review!!"
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Ryan O'Donnell

January 30, 2026

5  out of  5
rating by Ryan O'Donnell
"Karen and her team have provided great guidance and customer care. When we had an unfortunate experience with storm damage they were responsive and helped us save money. Shout out to Mike Haffner. Also - Karen has helped us achieve comprehensive coverage at an affordable price, and reaches out to make sure we are reviewing best value options. Highly recommend!"
We responded:
"Great to hear how pleased you were not only with our service but with State Farm Claims! We appreciate you choosing our Agency Ryan and being a State Farm insured! ~ Agent Karen O'Brien"